We can't guaranty you that your time on the Internet will be trouble free. That's basically impossible for any company to promise as there are simply too many variables outside our control to make that guaranty. Hardware issues, software issues, telco issues and so on all affect how things are moving, how things are performing, and whether or not your email got through correctly. But though we can't guaranty you that your experience will be trouble free, we can guaranty that we will work hard to keep it as trouble free as possible...

And that means taking your calls and emails to assist you to resolve the issues you might encounter.

Tech Support for your internet connection related services is included with your service with Com Link/Cedar-Rapids.Net. Before you call, check and see if your question(s) is related to any of the FAQs we list on the site. If not, be sure to give us a call at 319-665-6555 and we will help you find the solution that best resolves your issues.