| Type | Description |
| New!! Please enable SMTP authentication in your email programs! 1/3/2006 |
For added security, we will be requiring SMTP authentication in the very near future. You will need to enable this in your email program. If you using Webmail, no changes are required. For instructions, please Click Here. |
| FBI Email Scam 11/22/2005 |
A new email scam involves emails pretending to be from the FBI, claiming that the FBI is monitoring the user's internet surfing. The email instructs the user to open an attachment to answer some questions. The FBI does not send these emails, nor any other unsolicited emails. Please do not open any email attachments, unless you were already expecting the message with the attachments. |
| Fake Emails | No matter who the message appears to be from, the sending address may be fake. Please do not respond to or open any attachments with emails that appear to be from a company/institution of any sort, which you aren't expecting emails/attachments from. Com-Link's policy is to never send attachments to customers unless we have already been discussing that same topic via email. We also will never suspend your account via email. Anything that leads you to believe otherwise is a fake email to trick the user into infecting or compromising their system. |
| Fake Emails | Emails are being sent out supposedly from Cedar-Rapids.net or Com-Link staff. If we did not include our phone number, personal names, or we had not been in contact with you previously regarding a similar subject, the email is definitely spoofed, also known as fake. Please forward any messages of this type to support@com-link.com so that we can work to block those messages out. Click here to view a sample spoofed message. |
| Spam Message from a bank | If you receive an email from a bank asking you to confirm your information, do not open any attachments or click any links until you confirm via phone or in person that your bank needs to speak to you. This is becoming a popular way to trick individuals into giving up private information such as their bank account numbers. If you receive messages such as these, please forward them to support@com-link.com so that we can block them. Click here to view a sample of this type of message. |
| Receiving mail from postmaster when you didn't send anything | You will receive a message from the postmaster saying it can't deliver (or similar) if someone is spoofing your email address. Meaning somebody somewhere is hiding behind your email address. Machines who receive the message have no one else other than your address to send their response to. Therefore, you receive the message, when it in fact has nothing to do with your email account. Please ignore these messages, and forward a copy to support@com-link.com to that we can track down the spoofers. |